We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, special offers, and events that you might like to hear about.
If you do not want the Company to keep you up to date with our news and the latest information on products and services simply unsubscribe at the bottom of any email we send you or login to your account at Simplydermatology.com and update your personal contact information and preferences. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
There are a number of situations in which your personal information may help us give you better service and products. For example:
We may ask for your personal information when you’re discussing an issue with an order on the phone with an associate, participating in an online survey, or purchasing merchandise.
When you interact with the Company, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Company products you own, such as the date of purchase; and information relating to a service issue; your IP address, browser type, device characteristics, domain name, access times, device name, country, location, information about how and when you use our Services, and other technical information and referring website addresses.
We may also collect information for market research purposes — such as your occupation and how you use the Company products purchased —to gain a better understanding of our customers and thus provide more valuable services and products in future. We may analyze your information, including the products you view and buy, your browsing habits and other ways you interact with us, to evaluate the effectiveness of our advertising and help us provide more relevant offers and content. We may use your information to deliver coupons, mobile coupons, newsletters, e-mails, mobile messages, social media notifications and other notifications about our brands, products, events, or other promotional purposes.
We collect information regarding customer activities on our Simplydermatology.com website. This helps us to determine
how best to provide useful information to our customers and to understand which parts of our website and products are of most interest to them.
We may share your information with companies who provide services on our behalf that are related to our business. These tasks may include analyzing site data, customer service, electronic and postal mail service, and social and other media services. Third party service providers only receive your personal information as required to perform their role and we instruct them not to use it for any other purpose.
We may use personal information to provide products that you have requested, as well as for research and analysis to improve our products and services.
We may offer you the ability to register and log in using your third-party social media account details (like your Facebook, Google, Amazon, or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.
We may display targeted ads to you through social media platforms and other websites. These ads are sent to groups of people who share traits such as likely commercial interests and demographics. For example, we may target guests who have expressed an interest in shopping for cosmetics, skincare, etc.
You may see ads that are tailored to your interests, based on the information we hold about you. For example, your age or the products you have browsed on our website. See the policies of each social media platform for additional information about these types of ads.
Our online services may use social media plug-ins (e.g., the Facebook “Like” button, “Share to Twitter” button) to enable you to easily interact with certain social media websites (e.g., Facebook, Twitter, Instagram) and share information with others. When you visit our online services, the operators of the available social media plugins can place a cookie on your device enabling such operators to recognize individuals who have previously visited our online services. If you are logged into these social media websites while visiting our online services, the social media plugins allow the relevant social media websites to receive information that you have visited our online services or other information. The social media plugins also allow the applicable social media websites to share information about your activities on our online services with other users of the social media website. For example, Facebook Social Plugins allow Facebook to show your “Likes” and comments on our online services to your Facebook friends. Facebook Social Plugins also allow you to see your friends’ Facebook activity on our online services. We do not control any of the content from the social media plugins. For more information about social media plugins from other social media websites, please refer to those websites’ privacy and data sharing statements.
Information may be shared with third parties or in special circumstances as described elsewhere in this policy. We do not sell, rent or lease our customer lists to third parties. For example, we may share your information with companies who provide services on our behalf that are related to our business. These tasks may include analyzing site data, customer service, electronic and postal mail service, and social and other media services. Third party service providers only receive your personal information as required to perform their role and we instruct them not to use it for any other purpose. Examples include, customer service center, mailing houses, printers, couriers, delivery services, payment providers, companies that do fraud or money laundering checks, companies that provide web hosting, content providers, competitions, and sweepstakes, data storage facilities, and IT services and support.
If ownership of all or part of our business changes or we undergo a reorganization (including a merger or consolidation), we will transfer your information to the new owner or successor company so we can continue to provide our services and products. We also may retain a copy of your information.
Our website allows you to create a “username” based on your personal information. This convenient service saves you time and allows for easier use of our web services. In order to create your “username” you will need to create a personal profile by providing your name, phone number, email address, and in some cases your mailing address or a credit card number. The system saves the information in your personal profile and assigns you your “username,” if such username is not previously taken, which you can use when performing various activities relating to our website and the products and services you purchase from the Company. To protect the security of your account, we do not send copies of username or password reminders but in the event you forget your password, don’t worry, we’re here to help. You can reset it anytime and create a new one online at Simplydermatology.com.
The Company also enables you to purchase and send gift certificates and products to family members, friends or colleagues. To fulfill your request, the Company may require personal information about the person to whom you are sending the product such as their name, physical address, email address, and so on. The personal information you provide about that person is used only for the purpose for which it is collected. The Company will not use the information collected to market directly to that person.
If you use social media platforms operated by the Company, whether on our Simplydermatology.com website or on a respective social media website, you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. The Company is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously nonpublic, available by enabling certain user features, the Company will collect that information from your interaction and the information will become publicly available.
The Company takes your privacy very seriously. The Company does not sell, lease or rent your contact information to other marketers.
There are also times when it may be advantageous for the Company to make certain personal information about you available to companies that the Company has a strategic relationship with or that perform work for the Company to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. In such situation these companies are prohibited from using your personal information for any unauthorized purposes and are also obligated to protect your information in accordance with the Company’s policies, except if we inform you otherwise at the time of collection. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on our website.
The Company may take the personal information we receive from individuals responding to our customer surveys and combine (or aggregate) it with the responses of other customers we may have, to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). The Company then uses the aggregated information to improve the quality of its services to you, and to develop new services and products. This aggregated non personally identifying information may be shared with third parties.
We also reserve the right to disclose your personal information for any reason if, in our sole discretion, we believe that it is reasonable to do so, including credit agencies, collection agencies, merchant database agencies, law enforcement, litigation or to satisfy laws, such as the Electronic Communications Privacy Act, the Child Online Privacy Act, regulations, or governmental or legal requests for such information. We may also disclose personal information that is necessary to identify, contact, or bring legal action against someone who may be violating our contracts, policies and procedures. Finally, we may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
The Company takes precautions—including administrative, technical, and physical measures—to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
Our website use Secure Sockets Layer (SSL) encryption on all web pages where personal information is required and to make online purchases you must use an SSL-enabled browser in order to protect the confidentiality of your personal and credit card information while it’s transmitted over the Internet. You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of case sensitive letters and numbers, and make sure you use a secure web browser.
While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining your personal information. Please be aware that no method of transmission over the Internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the personal information we have collected from you.
The Company has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. You always have the right to access and correct the personal information you have provided and can help us ensure that your contact information and preferences are accurate, complete, and up to date by checking at Simplydermatology.com. In addition, you can request a copy of your personal information, your product registration history, and your interactions with our sales and support agents by contacting us at the email address below.
YOU MUST BE EIGHTEEN (18) YEARS OR OLDER TO ACCESS THE COMPANY’S WEBSITE. IF YOU ARE UNDER EIGHTEEN YEARS OF AGE, YOU ARE NOT PERMITTED TO ACCESS THE COMPANY’S WEBSITE FOR ANY REASON. DUE TO THE AGE RESTRICTIONS FOR USE OF OUR WEBSITE, NO INFORMATION OBTAINED BY OUR WEBSITE FALLS WITHIN THE CHILDREN’S ONLINE PRIVACY PROTECTION ACT OF 1998 AND IS NOT MONITORED AS DOING SO.
If, however, you prefer not to enable cookies, please go to http://www.networkadvertising.org, which explains step by step how you can disable cookies on your browser. Please note that certain features of our website will not be available once cookies are disabled. The website www.aboutcookies.org may also be a good source for you to review.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. The Company will not use the information collected to market directly to that person.
In some of our email messages we use a “click-through URL” linked to content on our website. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.
In addition we use pixel tags (clear GIFs)—tiny graphic images—to tell us what parts of our website customers have visited or to measure the effectiveness of searches customers perform on our website. Pixel tags also enable us to send HTML email messages in a format customers can read and they tell us whether emails have been opened to ensure that we’re sending only messages that are of interest to our customers. We may use this information to reduce or eliminate messages sent to a customer. We store all of this information in a secure database located in the United States.
Some of our online services may use Google Analytics, a web analytics service provided by Google. Google Analytics utilizes cookies and similar technologies to collect and analyze non-identified information (i.e., data that does not identify a specific individual) about the performance and use of our online services and ads. More information on Google Analytics can be found at https://policies.google.com/technologies/cookies?hl=en-US. If you would like to opt-out of having your information collected and used by us and our online partners as described herein, please use the Google Analytics opt-out available at https://tools.google.com/dlpage/gaoptout.
If you log in to the website from a shared computer, such as in an internet cafe or from a colleague’s computer at work, cookies may cause your email address to display in the login field to anyone who uses the site on that computer after you. You can avoid this by clearing the cookies stored by the web browser. The option to do this can normally be found within
your browser ‘tools’ preferences.
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice. Please note that by disabling these features, your experience will not be as smooth and you will not be able to take full advantage of our website’s features. Please see the “help” section of your browser for instructions on managing security preferences.
As we said, the Company takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to our employees and strictly enforce privacy safeguards within the company.
Our website has links to the sites of other companies. We are not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
Simply Collections LLC
900 walt Whitman Road, Suite 300
Email Address: support_sd@Simplydermatology.com
Telephone: (631) 238-3664
If you do not want the Company to keep you up to date with Company news and the latest information on products and services simply unsubscribe at the bottom of any email we send you or login to your account at Simplydermatology.com and update your personal contact information and preferences and update your personal contact information and preferences. Naturally, if you notify us that you do not want us to use your information for a particular purpose, we will not do so.
individual consumers who use or visit our website and the categories of third-party persons or entities with whom such personally identifiable information may be shared.
Subject to certain exceptions, as a California resident, you have the right to: (i) request access to your California Personal Information (including information regarding the sharing of your California Personal Information); (ii) request deletion of your California Personal Information; and (iii) opt-out of the sale of your California Personal Information.
See Section II above entitled “Information the Company Collects and How the Information May be Used” for a description of personally identifiable information that is collected through our website.
See Section VIII above entitled “Integrity of Your Personal Information” for a description of the process maintained by the Company for an individual consumer who uses or visits our website to review and request changes to any of his or her personally identifiable information that is collected through our website.