This Privacy Policy of Simply Collection LLC (“Company”) covers the collection, use, and disclosure of personal information that may be collected by the Company anytime you interact with the Company, such as when you visit our website, mobile application, sign up for an account or subscribe to our notifications, make an online or phone purchase with us, request customer service assistance, participate in a contest, sweepstake, promotion or survey, post a review or comment on our website, or post other user generated content on our website, if permitted. Our policy is designed in such a way that it helps you understand these collection practices. Please take a moment to carefully read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is, of course, a priority at the Company, and we go to great lengths to protect it.
We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, special offers, and events that you might like to hear about.
If you do not want the Company to keep you up to date with our news and the latest information on products and services simply unsubscribe at the bottom of any email we send you or login to your account at Simplydermatology.com and update your personal contact information and preferences. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
There are a number of situations in which your personal information may help us give you better service and products. For example:
We may ask for your personal information when you’re discussing an issue with an order on the phone with an associate, participating in an online survey, or purchasing merchandise.
When you interact with the Company, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Company products you own, such as the date of purchase; and information relating to a service issue; your IP address, browser type, device characteristics, domain name, access times, device name, country, location, information about how and when you use our Services, and other technical information and referring website addresses.
We may also collect information for market research purposes — such as your occupation and how you use the Company products purchased —to gain a better understanding of our customers and thus provide more valuable services and products in future. We may analyze your information, including the products you view and buy, your browsing habits and other ways you interact with us, to evaluate the effectiveness of our advertising and help us provide more relevant offers and content. We may use your information to deliver coupons, mobile coupons, newsletters, e-mails, mobile messages, social media notifications and other notifications about our brands, products, events, or other promotional purposes.
We collect information regarding customer activities on our Simplydermatology.com website. This helps us to determine
how best to provide useful information to our customers and to understand which parts of our website and products are of most interest to them.
We may share your information with companies who provide services on our behalf that are related to our business. These tasks may include analyzing site data, customer service, electronic and postal mail service, and social and other media services. Third party service providers only receive your personal information as required to perform their role and we instruct them not to use it for any other purpose.
We may use personal information to provide products that you have requested, as well as for research and analysis to improve our products and services.
We may offer you the ability to register and log in using your third-party social media account details (like your Facebook, Google, Amazon, or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.
We engage with guests on multiple social media platforms (e.g., Facebook and Instagram). If you contact us on one of our social media platforms, request guest service via social media, or otherwise direct us to communicate with you via social media, we may contact you via direct message or use other social media tools to interact with you. In these instances, your interactions with us are governed by this privacy policy as well as the privacy policy of the social media platform you use.
We may display targeted ads to you through social media platforms and other websites. These ads are sent to groups of people who share traits such as likely commercial interests and demographics. For example, we may target guests who have expressed an interest in shopping for cosmetics, skincare, etc.
You may see ads that are tailored to your interests, based on the information we hold about you. For example, your age or the products you have browsed on our website. See the policies of each social media platform for additional information about these types of ads.
Our online services may use social media plug-ins (e.g., the Facebook “Like” button, “Share to Twitter” button) to enable you to easily interact with certain social media websites (e.g., Facebook, Twitter, Instagram) and share information with others. When you visit our online services, the operators of the available social media plugins can place a cookie on your device enabling such operators to recognize individuals who have previously visited our online services. If you are logged into these social media websites while visiting our online services, the social media plugins allow the relevant social media websites to receive information that you have visited our online services or other information. The social media plugins also allow the applicable social media websites to share information about your activities on our online services with other users of the social media website. For example, Facebook Social Plugins allow Facebook to show your “Likes” and comments on our online services to your Facebook friends. Facebook Social Plugins also allow you to see your friends’ Facebook activity on our online services. We do not control any of the content from the social media plugins. For more information about social media plugins from other social media websites, please refer to those websites’ privacy and data sharing statements.
Information may be shared with third parties or in special circumstances as described elsewhere in this policy. We do not sell, rent or lease our customer lists to third parties. For example, we may share your information with companies who provide services on our behalf that are related to our business. These tasks may include analyzing site data, customer service, electronic and postal mail service, and social and other media services. Third party service providers only receive your personal information as required to perform their role and we instruct them not to use it for any other purpose. Examples include, customer service center, mailing houses, printers, couriers, delivery services, payment providers, companies that do fraud or money laundering checks, companies that provide web hosting, content providers, competitions, and sweepstakes, data storage facilities, and IT services and support.
If ownership of all or part of our business changes or we undergo a reorganization (including a merger or consolidation), we will transfer your information to the new owner or successor company so we can continue to provide our services and products. We also may retain a copy of your information.
Our website allows you to create a “username” based on your personal information. This convenient service saves you time and allows for easier use of our web services. In order to create your “username” you will need to create a personal profile by providing your name, phone number, email address, and in some cases your mailing address or a credit card number. The system saves the information in your personal profile and assigns you your “username,” if such username is not previously taken, which you can use when performing various activities relating to our website and the products and services you purchase from the Company. To protect the security of your account, we do not send copies of username or password reminders but in the event you forget your password, don’t worry, we’re here to help. You can reset it anytime and create a new one online at Simplydermatology.com.
The Company also enables you to purchase and send gift certificates and products to family members, friends or colleagues. To fulfill your request, the Company may require personal information about the person to whom you are sending the product such as their name, physical address, email address, and so on. The personal information you provide about that person is used only for the purpose for which it is collected. The Company will not use the information collected to market directly to that person.
If you use social media platforms operated by the Company, whether on our Simplydermatology.com website or on a respective social media website, you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. The Company is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously nonpublic, available by enabling certain user features, the Company will collect that information from your interaction and the information will become publicly available.
The Company takes your privacy very seriously. The Company does not sell, lease or rent your contact information to other marketers.
To help us provide superior service and products, your personal information may be shared with affiliated legal entities within our corporate group who will take steps to safeguard it in accordance with our privacy policy.
There are also times when it may be advantageous for the Company to make certain personal information about you available to companies that the Company has a strategic relationship with or that perform work for the Company to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. In such situation these companies are prohibited from using your personal information for any unauthorized purposes and are also obligated to protect your information in accordance with the Company’s policies, except if we inform you otherwise at the time of collection. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on our website.
The Company may take the personal information we receive from individuals responding to our customer surveys and combine (or aggregate) it with the responses of other customers we may have, to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). The Company then uses the aggregated information to improve the quality of its services to you, and to develop new services and products. This aggregated non personally identifying information may be shared with third parties.
We also reserve the right to disclose your personal information for any reason if, in our sole discretion, we believe that it is reasonable to do so, including credit agencies, collection agencies, merchant database agencies, law enforcement, litigation or to satisfy laws, such as the Electronic Communications Privacy Act, the Child Online Privacy Act, regulations, or governmental or legal requests for such information. We may also disclose personal information that is necessary to identify, contact, or bring legal action against someone who may be violating our contracts, policies and procedures. Finally, we may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
The Company takes precautions—including administrative, technical, and physical measures—to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
Our website use Secure Sockets Layer (SSL) encryption on all web pages where personal information is required and to make online purchases you must use an SSL-enabled browser in order to protect the confidentiality of your personal and credit card information while it’s transmitted over the Internet. You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of case sensitive letters and numbers, and make sure you use a secure web browser.
While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining your personal information. Please be aware that no method of transmission over the Internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the personal information we have collected from you.
The Company has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. You always have the right to access and correct the personal information you have provided and can help us ensure that your contact information and preferences are accurate, complete, and up to date by checking at Simplydermatology.com. In addition, you can request a copy of your personal information, your product registration history, and your interactions with our sales and support agents by contacting us at the email address below.
Protecting children’s privacy is especially important to us. The Company recognizes that parents, guardians, or other adults often purchase our products for family use, including use by minors. We do not knowingly collect personal information from children under 18 for marketing purposes, but because some information is collected electronically, it can appear to be the to the Company and we learn that that personal information is the information of a child under 18, we will attempt personal information of the Company purchaser of the product, and will be treated as such by this privacy policy. It is our policy to comply with the Children’s Online Privacy Protection Act of 1998 and all other applicable laws. Therefore we restrict our website to persons 18 years or older. If you become aware of any data we may have collected from children under age 18, please contact us at privacy@simplydermatology.com.
YOU MUST BE EIGHTEEN (18) YEARS OR OLDER TO ACCESS THE COMPANY’S WEBSITE. IF YOU ARE UNDER EIGHTEEN YEARS OF AGE, YOU ARE NOT PERMITTED TO ACCESS THE COMPANY’S WEBSITE FOR ANY REASON. DUE TO THE AGE RESTRICTIONS FOR USE OF OUR WEBSITE, NO INFORMATION OBTAINED BY OUR WEBSITE FALLS WITHIN THE CHILDREN’S ONLINE PRIVACY PROTECTION ACT OF 1998 AND IS NOT MONITORED AS DOING SO.
As is standard practice on many websites, our website uses “cookies” and other technologies to help us understand which parts of our website are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize and personalize your experience and provide greater convenience each time you interact with us. Certain Cookies are essential so that you can move around the website and log in to your Account. Without them you would be unable to take certain actions on our website or access your account. We may use cookies that allow our website to remember choices you have made, such as your user name, and help us provide you with a better, more personal experience. For example, they may allow you to watch a video clip, comment on a blog or add a product review.
If, however, you prefer not to enable cookies, please go to http://www.networkadvertising.org, which explains step by step how you can disable cookies on your browser. Please note that certain features of our website will not be available once cookies are disabled. The website www.aboutcookies.org may also be a good source for you to review.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. The Company will not use the information collected to market directly to that person.
In some of our email messages we use a “click-through URL” linked to content on our website. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.
In addition we use pixel tags (clear GIFs)—tiny graphic images—to tell us what parts of our website customers have visited or to measure the effectiveness of searches customers perform on our website. Pixel tags also enable us to send HTML email messages in a format customers can read and they tell us whether emails have been opened to ensure that we’re sending only messages that are of interest to our customers. We may use this information to reduce or eliminate messages sent to a customer. We store all of this information in a secure database located in the United States.
Some of our online services may use Google Analytics, a web analytics service provided by Google. Google Analytics utilizes cookies and similar technologies to collect and analyze non-identified information (i.e., data that does not identify a specific individual) about the performance and use of our online services and ads. More information on Google Analytics can be found at https://policies.google.com/technologies/cookies?hl=en-US. If you would like to opt-out of having your information collected and used by us and our online partners as described herein, please use the Google Analytics opt-out available at https://tools.google.com/dlpage/gaoptout.
If you log in to the website from a shared computer, such as in an internet cafe or from a colleague’s computer at work, cookies may cause your email address to display in the login field to anyone who uses the site on that computer after you. You can avoid this by clearing the cookies stored by the web browser. The option to do this can normally be found within
your browser ‘tools’ preferences.
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice. Please note that by disabling these features, your experience will not be as smooth and you will not be able to take full advantage of our website’s features. Please see the “help” section of your browser for instructions on managing security preferences.
As we said, the Company takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to our employees and strictly enforce privacy safeguards within the company.
The Company itself does not respond to “do not track” signals, and we do not control whether third parties do. For more information about third-party ad networks that use cookies and the other technologies discussed above, and to opt-out of their tailoring of ads on third-party sites based on this information, see http://www.networkadvertising.org.
Our website has links to the sites of other companies. We are not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
If you have questions or concerns about the Company’s Privacy Policy or data processing, please use the email address (see below) to contact us. The Company will respond to your inquiry within 30 days.
Simply Collections LLC |
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900 walt Whitman Road, Suite 300 |
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Email Address: support_sd@Simplydermatology.com |
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Telephone: (631) 238-3664 |
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If you do not want the Company to keep you up to date with Company news and the latest information on products and services simply unsubscribe at the bottom of any email we send you or login to your account at Simplydermatology.com and update your personal contact information and preferences and update your personal contact information and preferences. Naturally, if you notify us that you do not want us to use your information for a particular purpose, we will not do so.
The terms and conditions in this policy statement came into effect on January 1, 2023. The Company reserves the right to revise, amend, or modify this policy at any time and in any manner. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy. Your use of our website and any other services provided by the Company after such changes are implemented constitutes your acknowledgement and acceptance of these changes. Please consult this privacy statement prior to every use for any changes.
California law requires that we provide you with a summary of your privacy rights under the California Online Privacy Protection Act (“California Act”) and the California Business and Professions Code. As required by the California Act, this privacy policy identifies the categories of personally identifiable information that we collect through our website about
individual consumers who use or visit our website and the categories of third-party persons or entities with whom such personally identifiable information may be shared.
Depending on the visitor’s activity at our website, certain “personally identifiable information” (as that term is defined in the California Act) may be collected, in addition to information set forth in other sections of this document. For purposes of the California Act, the term “personally identifiable information” means individually identifiable information about an individual consumer collected online by us from an individual and maintained by us in an accessible form, and may include any of the following: (1) A first and last name;(2) A home or other physical address, including street name and name of a city or town; (3) An email address; (4) A telephone number; (5) Any other identifier that permits the physical or online contacting of a specific individual; (6) Information concerning a user that the website collects online from the user, and maintains in personally identifiable form, in combination with an identifier described within this privacy policy.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information in this Privacy Policy.
Subject to certain exceptions, as a California resident, you have the right to: (i) request access to your California Personal Information (including information regarding the sharing of your California Personal Information); (ii) request deletion of your California Personal Information; and (iii) opt-out of the sale of your California Personal Information.
See Section II above entitled “Information the Company Collects and How the Information May be Used” for a description of personally identifiable information that is collected through our website.
See Section VIII above entitled “Integrity of Your Personal Information” for a description of the process maintained by the Company for an individual consumer who uses or visits our website to review and request changes to any of his or her personally identifiable information that is collected through our website.
See Section XIV above entitled “Effective Date; Updates to Privacy Policy” for a description of the process by which the Company notifies consumers who use or visit our website of material changes to the Company’s privacy policy. The effective date of this privacy policy is also included in Section XIV above.
